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Plan Comparison
Beacon Service Plan
Essential $299
Watch $549
Guardian $999
Scheduled visits
Monthly
Biweekly
Weekly
Beacon Report
✓
✓
✓
Property photos
✓
✓
✓
Interior/exterior observations
✓
✓
✓
Maintenance coordination
Add-on
✓/Priority
Priority
Vendor access
Add-on
Preferred
Priority
Storm response
Add-on
Preferred
Priority
Emergency response
Available
Preferred
Priority
Concierge
Add-on
Add-on
Preferred
CUSTOM PROPERTY PLAN
Multiple properties, large estates, properties requiring specialized oversight or other services not listed in our Beacon plan? We'll build a customized service plan.
1. What happens during a property check?
We conduct a visual review of key interior and exterior areas, looking for visible signs of leaks, moisture, pests, security concerns, storm damage, appliance issues, and other unusual conditions.
2. What happens if you discover a problem?
We document the issue, notify you promptly, and discuss the appropriate next step. Depending on your plan and authorization, we can also assist with vendor access and coordination.
3. What are the service plans?
We offer three tiers: Beacon Essential for basic monitoring, Beacon Watch for scheduled property checks, and Beacon Guardian for comprehensive property oversight and priority response.
4. What is included in emergency response?
Emergency response provides priority local assistance for urgent property concerns such as water intrusion, storm damage, security issues, or other unexpected conditions. Response times depend on location, accessibility, and safe travel conditions.
5. Will I receive photos after each visit?
Yes. Service visits may include timestamped photographs, property-status notes, observed concerns, and recommended follow-up.
6. Who is Kauaʻi Property Beacon designed for?
Our services are ideal for absentee homeowners, second-home owners, vacation-property owners, real estate investors, seasonal residents, and estate owners who want a trusted local presence while they are away.
7. Is there a complimentary assessment?
Yes. We offer a complimentary property assessment to understand your needs and recommend the most appropriate Beacon service plan.
8. Can you check a property while it is vacant for several months?
Yes. Our recurring plans are specifically designed for absentee owners, second-home owners, seasonal residents, and others who may be away for extended periods.
9. Can you meet contractors or vendors at my property?
Yes. Vendor access and coordination are available depending on your service plan or as an additional service.
10. Can you check my home after a storm?
Yes. Pre-storm and post-storm property checks may be available to identify visible damage or conditions requiring attention.
11. How quickly will I be notified if something is wrong?
Urgent concerns are communicated as soon as reasonably possible after they are discovered. Routine observations are documented in your Beacon Report.
12. Are emergency visits included in my monthly fee?
Emergency-response availability varies by plan. Some on-site emergency visits, additional labor, or vendor coordination may incur additional charges.
13. Do you hold keys or access codes?
Secure property access can be arranged during onboarding. Access information is handled according to established security procedures.
FAQ
14. What areas of Kauaʻi do you serve?
We serve property owners throughout Kauaʻi, with service availability and response times depending on property location.
15. Do you provide vacation-rental support?
Yes. We can provide property oversight, inspections, vendor access, maintenance coordination, and local support for vacation-property owners. We do not provide rental booking or rent-collection services.
16. Do you work with existing property managers?
Yes. We can complement your existing property manager, realtor, housekeeper, contractor, landscaper, pool company, or other service providers.
17. Can you monitor smart-home devices?
Yes. Depending on your service plan, we can assist with monitoring or checking compatible smart locks, leak sensors, thermostats, cameras, humidity sensors, and other connected devices.
18. Can you prepare my property before I arrive?
Yes. Arrival-preparation services may include a property check, basic system verification, vendor coordination, and other agreed-upon services.
19. Can you check the property after I leave?
Yes. Departure checks can help confirm that doors, windows, appliances, utilities, and other agreed-upon items are left in the proper condition.
20. Can you oversee work being done while I am off island?
We can provide project observation, photo documentation, vendor access, and owner updates. We do not replace licensed contractors, architects, engineers, or construction managers.
21. Are your property checks the same as a home inspection?
No. Beacon property checks are visual property-oversight visits and are not substitutes for licensed home inspections, engineering evaluations, or contractor assessments.
22. Do you perform repairs?
Minor property-care tasks may be available when legally permitted and within our scope. Work requiring a licensed contractor will be referred to or coordinated with the appropriate professional.
23. Is pricing the same for every property?
No. Pricing may vary based on property size, location, complexity, systems, access requirements, and requested service frequency.
24. How are recurring fees billed?
Monthly service fees are billed automatically by credit card. We provide a detailed monthly invoice on a 30-day billing cycle.
25. Can I cancel or modify my plan?
Yes. You may cancel or modify your plan as your property needs change. Contact us to adjust your service level.
26. Do I need to be on Kaua'i to get started?
No. We routinely work with off-island owners. Initial onboarding and property-access arrangements can be coordinated remotely.
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